Deliveries and returns
For mainland France, the Customer has the choice between several delivery methods, the costs and times of which vary:
| Delivery method | Delivery time (from dispatch) | Price for any purchase under €50 |
Price for any purchase under €75 |
Rate for any purchase over 75 euros |
| Colissimo | 48 working hours | 5.9€ | 5.9 | Free |
| Mondial Relay | 3 to 4 days | 4.9€ | Offer | Offer |
|
Express Delivery |
24 hours working hours |
10€ | 10€ | 10 € |
Delivery times are the sole responsibility of the Carriers and under no circumstances can the Seller be held liable in the event of non-compliance with delivery times.
For other countries offered as destinations, fees vary depending on the weight and destination of the orders. The amount is subject to buyer approval before each order is validated.
Order preparation times are generally less than 48 working hours and delivery times to mainland France are generally 48 hours (2 working days). We are committed to doing everything possible to deliver the products ordered as quickly as possible.
Any delays do not give you the right to cancel the sale, refuse the goods or claim damages.
The products are delivered to the delivery address you indicated during the ordering process.
In the event of a delay in delivery, we disclaim all liability.
Availability:
When an order contains both out-of-stock and in-stock products, it will be shipped once the out-of-stock products are restocked.
Right of withdrawal
The Buyer has a period of 14 (fourteen) days from receipt of the order to exercise his legal right of withdrawal.
The Buyer exercising his right of withdrawal under the conditions provided for in this article (Terms of return of goods) in terms of time limits and terms of return of products, may obtain a refund corresponding to the amount of the returned products. If the buyer wishes to exchange his order, he must proceed to the refund of his order, then return to the site to place a new order.
Terms of return of goods
The procedure is explained to each buyer who requests it via the contact form. The Buyer has 14 days to exercise their right of withdrawal from the receipt of the order, in compliance with the return conditions.
Products must be returned to LÉONIA in a condition suitable for resale (products in perfect condition accompanied by their original packaging, accessories, instructions, etc.), except in the case of delivery damaged by the post. Only unused LÉONIA products can be returned and refunded. If the LÉONIA product has been used by the Buyer, then the product cannot be refunded. LÉONIA inspects the goods returned by the buyer to ensure that they comply with these return conditions before issuing a refund. If a used product or unsupported goods are returned to LÉONIA by the buyer, if not refunded, this product or goods may be returned to the buyer, at his expense and at his request.
Before returning any merchandise, always contact us for validation.
The return of the order must be made in the original packaging with a copy of the invoice.
The cost of transporting the returned product will be your responsibility.
Reimbursement will be made within 30 days.